Join Captain Lindsay Graycarek of the Mequon Police Department as she shares her experience, knowledge, and practical strategies for effectively navigating challenging interactions.
This interactive training will provide participants with tools and approaches to help recognize escalating situations, communicate effectively, and respond with greater confidence and understanding.
LEARNING GOALS
Participants will explore:
1. What Is De-Escalation?
Understanding de-escalation, its purpose, and its goals.
2. Communication
Strategies for effective communication during challenging interactions.
3. Non-Verbal Communication
Recognizing how body language, tone, posture, and other non-verbal cues influence interactions.
4. Engagement
Building connection and using engagement strategies to support positive outcomes.
5. Responding to Disorders
Understanding approaches for responding to individuals experiencing behavioral or mental health-related disorders.
COME LEARN. CONNECT. BUILD CONFIDENCE.
Whether you work directly with community members, lead a nonprofit organization, volunteer, or simply want to strengthen your communication skills, this training offers practical strategies you can use in real-world situations.